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HEALTH CORNER PEDIATRICS

PATIENT PORTAL

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APPOINTMENTS & HOURS

APPOINTMENTS & HOURS

office policies

Appointments & Phone Hours

Our regular office hours are 8:30 am to 5:00 pm Monday through Friday.

Please call or Text to make an appointment starting at 8:30 each morning, we will get back to you.

We do ask that families give us 24 hours notice for any appointment cancellation. Missed appointments that are not cancelled 24 hours in advance will be charged a fee.

Families that do not show up for multiple appointments without cancelling will be discharged from the practice.

Our practice uses  On Call Central for after-hours calls. It is an automated system to manage phone calls. During business hours we will do our best to return phone calls and text messages during office hours as well as in the evening, free of charge, until 10 pm on weekdays and 6 pm on Saturday and Sunday. Patients are welcome to call after these hours and talk to our doctors. You may receive an $18 charge for phone calls between the hours of 9:00 pm – 8:30 am Monday through Friday and 6:00 pm – 8:30 am Saturday and Sunday.

If you have a non-urgent question for a doctor you may message us through the patient portal.

Telephone Advice, Holidays and After Hours

In the event of a life-threatening emergency (for example, your child is not breathing), call 9-1-1 and have your child taken to the closest emergency room. Please call the office the next day to inform the secretary so that we can follow the requirement for the insurance companies for emergency department visits

Insurance and Payment

We accept most major insurance plans. Call to make an appointment.

School Forms

We can complete school forms as long as your child has had a physical exam within the last year. We charge a $5-$10 processing fee for all forms- cost depending on length.  Forms brought in during the physical exam appointment will generally be done on that day.  Forms brought in at other times may take up to 1 week processing time.

payments

We accept Cash, Check and Charge and will collect your co-payment at the time of your office visit. Payment for deductibles, which is determined after the claim is processed through insurance, is required within 30 days of billing. For patients with high deductible insurance plans, arrangements can be made for payment with our billing office. For high deductible plans, we require a minimum payment or credit card on file on the day of the office visit.

PATIENT RESOURCES

OUR SERVICES

business hours

MONDAY-FRIDAY8:30 AM - 5:00 PM

DO YOU NEED AN APPOINTMENT?

IS EASY! JUST TEXT US!

Phone (915) 642-7004

We use the latest HIPPA compliant

communication technology!

 

Call or Text!

Texting is Faster!!!

 

MAKE AN APPOINTMENT

We take care of children from birth through age 21